ReportingBugs
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| ## page was renamed from BugReports Software contains flaws, called bugs. To manage them, Ubuntu uses the [https://launchpad.net/malone Malone] bug tracking system. '''If you want to help fixing bugs, please see HelpingWithBugs''' == Malone == Malone is a new bug tracker created as part of the Launchpad architecture. Malone is used to track all bugs for Ubuntu and bugs for packages from other distributions. == Getting started == Malone uses the Launchpad login, which is the same as this wiki. To create a Launchpad account, go [https://launchpad.net/distros/ubuntu/+bugs/+login here] == Filing Bugs == The first thing you look are the following guides about deciding to file a bug or not. If you need help with debugging a problem, see ["Debugging"] If you need help with actually filing the bug, http://www.chiark.greenend.org.uk/~sgtatham/bugs.html has quite a lot of information on how to do it properly. === When to file a bug === * You can repeat the problem * It is not a feature of the program === When to not file a bug === * Support requests should go to the [http://www.ubuntuforums.org/ forums], #ubuntu on irc, or the [http://lists.ubuntu.com/mailman/listinfo/ubuntu-users ubuntu-users] mailing list. * Feature and policy discussions should be discussed on the [http://lists.ubuntu.com/mailman/listinfo/ubuntu-devel ubuntu-devel] mailing list. * Development ideas should be discussed on the [http://lists.ubuntu.com/mailman/listinfo/ubuntu-devel ubuntu-devel] mailing list. === Actually filing the bug === So your bug is an actual bug. The first thing you should do is search for it being already reported. If it is not, then click on the '''File a Bug on a Package''' link within Malone. Try and fill out a useful summary, select which program it happened in. If you do not know, take a guess or ask someone. Then fill out the description with as much information as you can. It is better to have more information that too little. Once you have filed out the package name, summary and description, click on submit. Unless you are experienced, it is best if you leave the other fields blank or with their default information. You are now done. == Bug triage == Bug triage is the act of cleaning up old bugs, solving some, and closing those which are incorrectly filed. Information on bug triage can be found at HelpingWithBugs. CategoryDocumentation CategoryCleanup |
#REFRESH 0 http://help.ubuntu.com/community/ReportingBugs |
ReportingBugs (last edited 2008-08-06 16:33:09 by localhost)